Credits are used to discover email addresses using our Email Finder. Each paying user get 250 credits per month included in the price. If you need more credits you can purchase additional credit packs that can be used by all your users.
See how our plans compare
Use our Email Finder to find anybody’s email address online. Combine with conversations and workflows to start cold emailing campaigns straight from your browser.
Segment your prospects using smart filters that will be automatically updated every time a new prospect meets the segment criteria.
Yes! This is not a free trial. Our CRM is 100% free — simple as that. You can add unlimited users, manage an unlimited number of contacts, deals, and workflows. It’s a real professional CRM you can use with your team to track all your sales activities and close more deals.
Can I connect my email account (Google, Outlook, …) on the Free plan?
Yes! Our Full Email Syncing is available on the free plan. Simply remember that you’ll only be able to send emails manually. If you want to automate outbound emails, follow-ups, or replies you’ll need to subscribe to the Advanced plan.
How many users can I invite on the Free plan?
You can invite an unlimited number of users on the free plan.
Do you offer a free trial of the Advanced plan?
No. But if you are not happy in the first 15 days after switching from the Free to the Advanced plan, please contact our support and we can arrange a refund of your subscription (partially or totally, based on your usage).
What do you mean by “Branded web forms”
Our web forms are available for free on the Free plan. However, on this plan, your forms will include the Overloop logo at the bottom. Also, your contacts will be redirected to an Overloop branded page after submitting the form. You can remove this branding by upgrading to our Advanced plan.
What do you mean by “Branded email attachments”?
On the Free plan, every time a contact downloads an email attachment they will be redirected to a page containing the Overloop logo at the bottom. You can remove this branding by upgrading to our Advanced plan.
What payment methods do you accept?
You can purchase a monthly or annual Advanced subscription with any major credit card. All payments are securely processed by our partner, Stripe.
When do you charge a credit?
Credits are used by the Email Finder and the Email Verifier:
You’ll spend 1 credit every time you:
Discover 1 email address using our Email Finder
Verify 1 email address using our Email Verifier
How many credits do I need? What is the average use for these credits?
It depends on your sales rep’s activity, but an average of 250 credits per user per month is a good starting point. This is what is included in our Advanced plan. If you need more credits, you can get an additional subscription for credits on top of your main subscription.
If I don’t use all my email finder credits in a month, do they roll over to the next month?
No. Credits are renewed at the end of the billing period and unused credits from the previous period are lost.
I need more credits per month, what can I do?
The Advanced plan includes 250 credits per user per month. If you need more credits, you can get an additional subscription for credits on top of your main subscription. The highest credits subscription is 100,000 credits per month. If you need more or if you are looking for a volume discount, please chat with us.
Conversations & Outbound
How many emails can I send? Is there a daily limit?
Overloop won’t limit the total number of emails you can send from your account. However, remember that Google only allows you to send 2,000 emails per day from a GSuite account (or 500 emails per day from a standard Gmail account).
To avoid getting your email account locked, we implemented a 1,500 emails per day per email account limit. If you try to send more than that, delivery will be delayed.
Do you allow purchased email lists? (non opt-in emails)
Yes for outbound emails. As all emails are sent from your own email account (Gmail, GSuite, Outlook, etc.) we allow it.
However, we don’t recommend it. Purchased lists won’t benefit your business. Those lists are full of unqualified addresses that won’t get you any results.
Purchased lists generally contain poorly verified email addresses, resulting in a higher bounce rate and weaker deliverability. It’s always worth taking the extra time to identify quality leads.